Rescue

Sometimes bad projects happen to good organizations.

Despite good intentions and big investments, projects fail. Whether due to communication breakdowns, misguided priorities, technical barriers, or... other factors... there are times when a project needs a radical change of course. The project might be "done" but failing to meet critical needs, or it might be allegedly in progress, but without much hope of eventual success.

It's possible to turn a failed project around. We call these "rescue projects."

We never set out to be specialists in rescue projects--it just turns out that we're really good at them.

We learned how to handle rescue projects out of necessity. We've found that the same things that make us good at regular projects (clear communication along with pragmatic and collaborative cost-benefit decision-making) help us excel at rescue projects.

Our technical expertise helps, too--we have an unusually deep bench of knowledgeable developers for a firm our size, so it won't be a question of whether or not we can do it (we can), it will be a question of what's the best and most cost-effective and approach for your organization.

There are always tough choices to make in rescue projects--but we'll give good advice.

Keep going or start over? That's the big question, and it plays itself out over and over again during a rescue--for big things and small. We'll take an unsentimental look at your situation and make a recommendation--either to salvage usable work and press on, or to stop throwing good money after bad and take a new approach.

Rescuing a project starts with better communication.

Most projects fail because of incomplete communication and planning--and often this is the implementor's fault, for not asking the right questions or not listening to the answers. Of course, bad communication is sometimes multiplied by a good old-fashioned dose of bad technical decisions--but often the wrong technology was directed toward the wrong goals in the first place, so there may be relatively painless ways to get your project back on track.

If you come to us for help, expect us to pull the camera all the way back to the beginning--who are you, what are you trying to do, and how did you get here? That may sound exhausting if you've been at work on a project for a year, but trust us, it's the right approach--technology is like writing is like art is like love: sometimes if you're pouring a seemingly endless amount of effort into something and not getting results, it's because you're simply trying to do the wrong thing.